OUR PEOPLE
From our teams on the fryers to those in head office, KFC UKI is a 27,000-strong family. And we’re here to support every single one of them.
DIVERSITY AND INCLUSION
Colonel Sanders always prided himself on ‘feeding truck drivers and millionaires at the same table.’ And that commitment to diversity and inclusion is still at the heart of everything we do today. Our doors are open to absolutely everyone – and we’re proud of our incredibly diverse restaurant teams all over the country.
We're also committed to being open and transparent on our journey towards diversity, equity and inclusion - for instance, you can read our latest Gender Pay Gap report here.
We’ve recently partnered with Brixton Finishing School to launch a Marketing Internship, which offers hands-on experience to young talents from underrepresented groups. Find out more.
KENTUCKY FRIED PRIDE
We believe in a world where all LGBTQ+ people can live and love freely.
That’s the reason we established Kentucky Fried Pride, our LGBTQ+ employee led Affinity Group. Our aim is to ensure that diversity of sexuality and gender identity at Team KFC is respected, supported and celebrated and to use our voice to support visibility, safety, tolerance, love, diversity and inclusion of all LGBTQ+ people, both inside and outside our restaurant walls.
Every year, to mark pride month, we hold our annual Kentucky Fried Pride celebrations. This year, our wonderful team members celebrated and shared their stories and experiences across our KFC family and took part in LGBTQ+ inclusion training. As our guests, you might have heard them sharing what pride means to them via our restaurant radio, noticed them wearing special Pride Pins, or expressing their individuality by wearing their own colours.
Whilst pride month is an important moment, our commitment to the LGBTQ+ community is always-on; today, tomorrow, everyday. We’re really focused on fully embedding inclusion within our business, there’s lots for us to do, but we’re partnering with LGBTQ+ inclusion experts who are helping us on our journey and working with us to review all the relevant policies and processes across our Head Office and the restaurants we operate.
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WELLBEING
Happy people make better chicken. That’s a scientific fact. And it’s why our Employee Assistance Programme aims to make sure every single person at KFC feels supported, comfortable and motivated at work, with access to support and info on a number of key issues – such as financial guidance, emotional support and telephone counselling.
And throughout Covid, our Sharing Bucket Fund has been helping our teams who need it most with food vouchers.
TRAINING AND DEVELOPMENT
Many of our teams join KFC at the start of their working lives – we have been the ‘first job’ of thousands of young people. We take that responsibility seriously, and we passionately believe in the value of jobs in hospitality. Restaurants are the perfect training ground for personal growth and social mobility, by teaching teamwork, and building self-esteem and confidence.
There’s a clear pathway to the top too, with many team members reaching Restaurant Manager in just a few years. There aren’t many businesses where you can progress to running a large restaurant and managing a team of 40 in your early twenties. But our commitment to training has helped that happen for so many within KFC. We’re passionate about providing the right training and development opportunities – so whether you’re with us part-time or full time, every day can be a school day.
Although you may not see KFC on University Challenge any time soon, since 2013, we've partnered with De Montfort and Glasgow Caledonian Universities to offer recognised degrees in Business Management to all of our KFC team members. We also offer a range of apprenticeships too. To date, over 1,000 students have graduated from our programmes all over the UK, something we're really proud of.
SUPPORT FOR UKRAINE
We’re so proud of the diversity that exists at Team KFC. As you can imagine, amongst a workforce of 30,000, there are members of our KFC family who are Ukrainian, or have loved ones in Ukraine, and who are watching in horror as this humanitarian crisis unfolds.
We stand in solidarity with our people and the people of Ukraine - so we’re doing what we can to support our Teams and their families impacted by the conflict.
We’ve set up the Ukraine Support Fund, for those who need financial aid with the cost of helping family members in Ukraine seek refuge. We’re also providing our Teams with access to counselling, and practical help around visa applications as well as the use of an International SOS service – where you can get emergency help and support from anywhere in the world.
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HEALTH AND SAFETY
To keep everyone safe in our restaurants during Covid, we’ve introduced heightened training and safe-working practices – you can find out more about them here. We’ll always put the safety of our teams and guests first.